2016년 2월 11일 목요일

Windows Update Error with 0x80073712

https://support.microsoft.com/en-us/kb/957310

Summary
When you try to install updates from Windows Update or Microsoft Update, you may receive error 0x80073712, and the update does not install.

This issue may occur if the Component-Based Servicing (CBS) manifest is corrupted.
Resolution

Windows 8.1 or Windows 8

Step 1: Use System File Checker to repair damaged Windows files

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
  1. Open an elevated command prompt.
  2. Run the "sfc /scannow" command.
  3. Try to install update again.
For more information about the System File Checker tool, view Use the System File Checker tool to repair missing or corrupted system files.

Step 2: Run the DISM tool

If the problem continues, use the Deployment Image Servicing and Management (DISM) tool to fix Windows Update corruption errors. To do this, follow these steps:
  1. Open an elevated command prompt.
  2. Run the "DISM.exe /Online /Cleanup-image /Restorehealth" command.
    Important When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead: 
    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
    Note Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, see Repair a Windows Image.
To learn more about this tool, go to Fix Windows corruption errors by using the DISM or System Update Readiness tool.

Windows 7 or Windows Vista

Step 1: Use System File Checker to repair damaged Windows files

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
  1. Open an elevated command prompt.
  2. Run the "sfc /scannow" command.
  3. Try to install update again.
For more information about the System File Checker tool, view Use the System File Checker tool to repair missing or corrupted system files.

Step 2: Run the System Update Readiness tool

If the problem continues, use the System Update Readiness tool to fix Windows corruption errors.

Windows XP

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
  1. Open an elevated command prompt.
  2. Run the "sfc /scannow" command.
  3. Try to install update again.
For more information about the System File Checker tool, view Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe).
Properties

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